Privacy Policy

Privacy Statement for Use of the Website

This Website is owned and operated by INTERCHANGE registered number 1487936, whose registered address is James House, Warwick Road, Birmingham, B11 2LE ("Exchange/We/Our/Us").

Your Privacy

We respect your right to privacy and We understand that, as a visitor to this Website You prefer to control how Your own personal information may be used and by whom. The purpose of this statement is to set out how We use and protect the information that You provide to Us.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

Use of Your Personal Information

When You visit, register or order products or services on the INTERCHANGE Website You may be asked to provide certain information about yourself including:

• Name
• Postal/email address
• Telephone number
• Payment details including credit or debit card information
• Other information relevant to customer surveys and/or offers.

We may also collect information about your usage of Our Website as well as information about you from e-mails, purchase orders, credit applications or letters you send to us.

Except to the extent We are required or permitted by law, personal information provided by You to Us will be used for the purposes of enabling us to provide You with access to all parts of the Website and processing Your order with Us, including billing You, contacting you in relation to the order, and supplying the Goods you have requested. We may also analysis to information You provide to administer, support, improve and develop Our business.

Further, where You have consented, We might also use your information to let You know about other products and services which We offer which may be of interest to You and We may contact you by post, telephone or fax, as well as by e-mail. If You change your mind about being contacted in the future, please let us know by emailing marketing@i-change.co.uk or writing to the address set out below.

Third Parties

Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know please let us know by emailing marketing@i-change.co.uk or writing to the address set out below.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

If You believe that any information We hold about You is incorrect or incomplete, You should email or write to us at the above address. Any information which is found to be incorrect will be corrected as soon as possible.

The Data Protection Act 1998

Under the Data Protection Act 1998, You are granted certain rights. If you would like to know what information We hold about You, where We obtained such information and to whom We have disclosed it, You may submit a written request for these details to Us at the address set out above. We may charge You a statutory administration fee to comply with Your request. If You have any questions about Your rights under the Data Protection Act or would like further information, You can visit the Information Commissioner's website.

Fraud Prevention

In order to protect Our customers and Us from fraud and theft, We may pass on information that We obtain from making identity checks and other information in Our customer records, including how You conduct Your account, to other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

Links

This Website may contain links that make it easier for You to visit other websites. If You use such links and leave this Website to visit a third party website, We do not have any control over such website. You should view the privacy statement applicable to third party websites to ensure the protection and privacy of any information You provide while visiting such websites.

Cookies

We may collect information about Your personal details, tastes and preferences both when You tell Us what these are and by analysis of traffic on this Website, including by using "cookies". A cookie is a piece of information that is stored on your computer's hard drive by your web browser. Depending on the type of cookie We use, cookies allow us to make Our Website more user friendly, for example, permanent cookies will enable us to save Your password so that You do not have to re-enter it when you re-visit our Website. Cookies do not contain confidential information such as Your home address, telephone number or credit card details. We do not exchange cookies with a third party websites or external data suppliers. If You wish, You can configure Your web browser not to accept cookies. Just follow the instructions at www.allaboutcookies.org.

Security and Data Retention

We employ security measures to protect Your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contacting Us

You may let Us know You do not want to receive information from Us or third parties as detailed above or you can make any comments, queries and requests relating to our use of your information by writing to Us at:

Marketing Department
INTERCHANGE
James House
Warwick Road
Birmingham
B26 3YU

© 2005. You may print or download to a local hard disk extracts of this Website for Your personal use only. Subject to the foregoing, no part of this Website may be reproduced or transmitted in any form or by any means, or stored in a retrieval system of any nature, without the prior written permission of Accessories UK Limited, except for fair dealing under the Copyright, Designs and Patents Act 1988. All rights reserved.